Terms of Service

1. Agreement to these terms

By accessing or using cenrelliastudios.com (the "Site") or creating an account, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

These terms form a legally binding agreement between you and Cenrellia Studios Limited, a company registered in England and Wales (company number 17065711), with its registered office at International House, 22-28 Wood Street, Doncaster, DN1 3LW.

By clicking "Register" or otherwise creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms. This constitutes your electronic acceptance.

2. Account rules

• You must be at least 13 years old to create an account.
• You may hold one account per person. Creating multiple accounts to evade a ban or for any other reason is prohibited.
• You are responsible for keeping your login credentials secure. Do not share your password.
• You must provide accurate information when registering. Using someone else's identity is prohibited.
• You are responsible for all activity that occurs under your account.

By creating an account, you consent to receiving electronic communications from us that are necessary to operate your account, including email verification, password resets, and service notifications. You may opt out of non-essential notifications (such as forum reply alerts) at any time via your account settings.

3. Acceptable use

You agree not to use the Site to:

• Post or share illegal content of any kind.
• Harass, threaten, or intimidate other users.
• Post hate speech targeting any group on the basis of race, ethnicity, religion, gender, sexual orientation, disability, or nationality.
• Send spam, unsolicited promotions, or repetitive messages.
• Exploit or harm minors in any way.
• Impersonate any person, organisation, or Cenrellia Studios itself.
• Submit deliberately false or malicious bug reports.
• Post unauthorised commercial advertising.
• Scrape, crawl, or harvest the Site's content by automated means without prior written permission.
• Attempt to gain unauthorised access to any part of the Site or its infrastructure.

We reserve the right to determine what constitutes a violation of these rules, and to take action accordingly.

4. User-generated content

When you post content on the Site (forum posts, bug reports, comments, etc.), you retain ownership of that content. By submitting it, you grant Cenrellia Studios a worldwide, royalty-free, non-exclusive, sublicensable licence to display, store, reproduce, and distribute that content as part of operating the Site (including via content delivery networks, caches, and backup systems).

This licence survives account deletion for content that is anonymised rather than removed (see our Privacy Policy, Section 7) to preserve the integrity of discussion threads and bug tracking history.

You are solely responsible for content you post. You represent that you have the right to post it and that it does not infringe any third-party rights. We may remove any content that violates these terms or that we otherwise deem inappropriate, without prior notice.

5. Moderation and enforcement

Cenrellia Studios and its appointed moderators may, at their discretion:

• Edit, remove, lock, or pin any user-generated content.
• Issue warnings to users.
• Temporarily or permanently suspend or ban accounts.

For serious violations — including illegal content, harassment, or repeated rule-breaking — we may act without prior warning. Banned users may not create new accounts to circumvent the ban.

If your content is removed or your account is restricted, you will be informed of the reason for the decision. You may appeal any content moderation decision by contacting us via the contact form (select General Enquiry) or by emailing hello@cenrelliastudios.com. We will review appeals promptly and in good faith, in accordance with the EU Digital Services Act (Regulation 2022/2065).

6. Linked platform accounts

Connecting a third-party platform account (Steam, Google, Apple, Discord) to your Cenrellia Studios account is entirely voluntary. We are not responsible for outages, policy changes, or data practices of those third-party services. If a linked platform removes your access or changes its API, features dependent on that link may become unavailable.

When you link a platform account, your use of that platform's services remains subject to their own terms:

• Steam Subscriber Agreement
• Google Terms of Service
• Apple Media Services Terms and Conditions
• Discord Terms of Service

When you sign in to a Cenrellia Studios game, a player account is created on Unity Gaming Services (UGS) and linked to your website account. This enables in-game features such as cloud saves and authentication. If you delete your Cenrellia Studios account, your UGS player data is also deleted. Unity Gaming Services is subject to the Unity Terms of Service.

7. Intellectual property

All content on the Site that is not user-generated — including game names, logos, artwork, and the site design itself — is the property of Cenrellia Studios and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works from it without our written permission.

8. Copyright takedown and illegal content reporting

Copyright infringement (DMCA / UK law)

If you believe that content on the Site infringes your copyright, you may submit a takedown notice to our designated agent. Your notice must include:

• Identification of the copyrighted work you claim has been infringed.
• Identification of the infringing material and its location on the Site (e.g., a URL).
• Your contact information (name, address, email, telephone number).
• A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on their behalf.
• Your physical or electronic signature.

Send copyright takedown notices to: legal@cenrelliastudios.com

Counter-notice: If your content was removed and you believe the takedown was made in error or that you have authorisation to use the material, you may submit a counter-notice to the same email address. Your counter-notice must include: identification of the removed material, your contact information, a statement under penalty of perjury that you believe the material was removed in error, and consent to the jurisdiction of the courts of England and Wales. We will forward valid counter-notices to the original complainant. If they do not pursue legal action within 14 business days, we may restore the material.

Reporting other illegal content

If you encounter content on the Site that you believe is illegal (beyond copyright infringement), you can report it using the contact form and selecting General Enquiry, or by emailing legal@cenrelliastudios.com. In accordance with the EU Digital Services Act (Regulation 2022/2065), we provide a transparent mechanism for reporting illegal content. We will review all reports promptly and take appropriate action, which may include removing content, suspending accounts, and reporting the matter to law enforcement where required by law. We will provide a statement of reasons for any content moderation decision taken in response to a report and offer affected users the opportunity to appeal (see Section 5).

9. Disclaimer and limitation of liability

The Site is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or free from harmful components.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for anything else that cannot be excluded or limited under the Consumer Rights Act 2015 or other applicable UK law.

Subject to the above, Cenrellia Studios shall not be liable for any indirect, incidental, special, or consequential loss arising out of your use of the Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless Cenrellia Studios, its staff, and its moderators from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these terms, your use of the Site, or any content you post. This indemnification obligation does not apply to the extent that a claim arises from our own negligence or wilful misconduct.

This section applies only to the extent permitted by applicable consumer protection law. If you are a consumer in the UK, the EU/EEA, or another jurisdiction where indemnification clauses are restricted, this section will not apply to you beyond what is legally enforceable.

11. Termination

You may delete your account at any time via Account Settings. Your account enters a 30-day soft-delete period before permanent removal, during which you can contact us to reverse the deletion.

We may suspend or terminate your account at any time if you violate these terms. Upon termination, your right to use the Site ceases immediately. Some data may be retained for legal, abuse-prevention, or accounting purposes as described in our Privacy Policy.

If you hold any active subscriptions through a third-party platform (such as the Apple App Store or Google Play), deleting your account does not automatically cancel those subscriptions. You must cancel them separately through the platform's subscription management settings.

12. Changes to these terms

We may update these terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify registered users via email or a prominent site notice at least 30 days before the changes take effect.

For material changes that affect your rights or obligations, we will seek your explicit agreement before the changes take effect. If you do not agree to the updated terms, you may delete your account before they come into force. For minor or administrative changes (such as correcting typographical errors or updating contact details), continued use of the Site constitutes acceptance.

13. Governing law and disputes

These terms are governed by the laws of England and Wales.

If you have a dispute with us, we encourage you to contact us first using the contact form (select General Enquiry) or by emailing hello@cenrelliastudios.com so we can try to resolve the matter informally. We will make reasonable efforts to resolve any complaint within 30 days.

If informal resolution is not successful, any disputes arising from these terms or your use of the Site shall be subject to the jurisdiction of the courts of England and Wales.

If you are a consumer habitually resident in the EU/EEA, you may also bring proceedings in the courts of your country of residence. Nothing in these terms deprives you of the protection afforded by provisions that cannot be derogated from by agreement under the law of your country of residence (EU Regulation 593/2008, Article 6).

14. Severability

If any provision of these terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

15. Entire agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Cenrellia Studios regarding your use of the Site. They supersede any prior agreements, communications, or understandings, whether written or oral, relating to the subject matter of these terms.

16. Force majeure

Cenrellia Studios shall not be liable for any failure or delay in performing its obligations under these terms where that failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, internet or power outages, third-party service provider failures, cyberattacks, or pandemics.

17. Waiver

If we do not exercise or enforce any right or provision of these terms, that does not constitute a waiver of such right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by Cenrellia Studios.

18. Assignment

You may not assign or transfer your rights or obligations under these terms without our prior written consent. Cenrellia Studios may assign its rights and obligations under these terms to a successor entity in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided that the successor agrees to be bound by these terms.

19. Export controls and sanctions

You represent that you are not located in, or a resident or national of, any country subject to UK, EU, or US trade sanctions, and that you are not on any UK, EU, or US restricted persons list. You agree not to use the Site in violation of any applicable export control or sanctions laws.

20. Service availability

We do not guarantee any specific uptime or availability for the Site. The Site may be temporarily unavailable for maintenance, updates, or for reasons beyond our control. We will make reasonable efforts to notify users in advance of planned downtime where practicable.

21. Accessibility

We are committed to making the Site accessible to all users, in line with the European Accessibility Act and Web Content Accessibility Guidelines (WCAG) 2.2. If you encounter any accessibility barriers while using the Site, please contact us via the contact form or email hello@cenrelliastudios.com so we can work to resolve the issue.

22. Contact

Questions about these terms? Use the contact form and select General Enquiry as the subject, or email us at hello@cenrelliastudios.com.